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I've really been looking forward to multi-user login to Workspace. Well it's here and it's fantastic. But because it's meant we've had to change the way you log in, some people have found it a bit confusing - so let me explain why it's so cool, and how it works.
Until now the only way to give someone access to your account has been to share your login details. It's very common but it's not good practice … and sharing your login means they can do everything that you can in your account.
But suppose you have a staff member or second shooter you'd like to upload images and edit events - and nothing else. Or suppose you use a contractor to design your albums - but only design them, not place orders!
It's so easy to do, but to make it work we've had to change how you log in, ie as a user not as an account!
Before Workspace would ask you to enter your account number and password, now it wants your email address and password, and that email needs to be the one you used to set up your Workspace account. Maybe you can't even remember which address you used (I'm that guy too - four email addresses, two iTunes accounts etc etc). If you can't work it out, email us with your account number and we'll tell you which email is linked to your account so you can log in again.
Once you're logged in, you're the account administrator, so you can invite new users. Go to Settings and click Users, then INVITE USER. Enter their name and email address, and check the things you'd like them to be able to do. In the graphic I'm giving someone power to create events, modify them (create collections etc), and also design albums. Note they won't be able to share (publish) the events, place album orders or do anything else on the list. Click the INVITE button at the bottom of the screen and your user will get an email with an activation link.
If they have their own Workspace account under that email address, when they click the link they'll be asked to enter their password. If they don't they'll be asked to enter a new password and confirm it. That's it, they're in.
A few more points. An account can have more than one administrator if you like. As an administrator you can delete users or change their permissions at any time. And you can also be a user on multiple accounts. Great if you're running a service like album design or image editing.
Tell us what you think :)
Cheers, Ian
Until now the only way to give someone access to your account has been to share your login details. It's very common but it's not good practice … and sharing your login means they can do everything that you can in your account.
But suppose you have a staff member or second shooter you'd like to upload images and edit events - and nothing else. Or suppose you use a contractor to design your albums - but only design them, not place orders!
It's so easy to do, but to make it work we've had to change how you log in, ie as a user not as an account!
Before Workspace would ask you to enter your account number and password, now it wants your email address and password, and that email needs to be the one you used to set up your Workspace account. Maybe you can't even remember which address you used (I'm that guy too - four email addresses, two iTunes accounts etc etc). If you can't work it out, email us with your account number and we'll tell you which email is linked to your account so you can log in again.
Once you're logged in, you're the account administrator, so you can invite new users. Go to Settings and click Users, then INVITE USER. Enter their name and email address, and check the things you'd like them to be able to do. In the graphic I'm giving someone power to create events, modify them (create collections etc), and also design albums. Note they won't be able to share (publish) the events, place album orders or do anything else on the list. Click the INVITE button at the bottom of the screen and your user will get an email with an activation link.
If they have their own Workspace account under that email address, when they click the link they'll be asked to enter their password. If they don't they'll be asked to enter a new password and confirm it. That's it, they're in.
A few more points. An account can have more than one administrator if you like. As an administrator you can delete users or change their permissions at any time. And you can also be a user on multiple accounts. Great if you're running a service like album design or image editing.
Tell us what you think :)
Cheers, Ian 
