Click here to watch on Vimeo. In the second half of our conversation I talk to Kristie and Brett Harkness about: • dealing with high-end clients • word of mouth • the importance of tangible products • building a relationship with venues • maintaining your business in the the recession • avoiding being a "busy fool" • changing, adapting and diversifying, and • working together as a couple – the last but not the least ;) Oh, and Brett explains why their workshops and DVD aren't for beginners or the advanced, but those in between. Cheers, Ian To View More >>

Click here to watch the video on Vimeo. My father's family came from Westhoughton, only twenty miles or so from where Brett and Kristie Harkness have their studio in the North of England, so we're practically neighbours. Brett's a northerner born and bred (Newcastle), but Kristie's from Saskatchewan, where the population density is only slightly more than that of New Zealand supporters at an English rugby match. In the first of a two-part interview Kristie and Brett tell Ian how they got from working on a cruise ship to their high end studio, and: learning the business side of photography; letting To View More >>

I'm going to drop two shoes in this post. First shoe: Some time ago Johannes wrote a post he called Crikey ("that's a lot of money for an album"). It made me feel a little fidgety. I thought, we care too much about the quality of our products and services to compromise them, and maybe that's a problem. Clients often say they love what we do, but can we do it cheaper? Sometimes we try. We go about looking at how we could adapt a product, system or idea … but we don't do cheap well. We're as proud of our work as you are of yours, and compromising feels like we're shooting for the moon with an To View More >>

Sad as it is, it's no secret that one or two of the traditional album manufacturers in the USA and UK have had serious problems, and not just because of "the economy". It's hard for everyone when a company struggles, hard for their staff, hard for their suppliers. Harder still when you know the people involved. Hard for their customers too, who've spent a lot of time getting to know their people, understanding their systems and foibles, making bookings with couples who will expect one of their albums... So why have they been in trouble? Because companies like Queensberry started eating their lunch. To View More >>