Hi Guys, I have been having a few "GoToMeeting" video calls with clients recently and if I was going to comment about anything it would be how we manage files. There is a wide variety of ways people set up and work with their files, and sometimes they lead to confusion and frustration. Here's the first of a couple of posts that will help. ;) Place your files somewhere safe. Your desktop may not be the best place to save files, because you may have a tidy up and delete something that you may want to retain, at least until you get your album back. On the flip side you don't want to bury them deep To View More >>

Click here to watch on Vimeo. We first met Justine at WPPI in 2003, and she's been a good friend ever since. Last year she saw our new Musée there, and I'm pretty sure she really liked it! Given that so many people shake their head in disbelief at the idea of selling a product in this price range, I just had to ask her about its place in her business. She talks to me about how to succeed as a high end studio; where the business comes from; the importance of networks and word of mouth; her secret weapon (her Mom!); how she presents herself to clients; how she prices and sells Musée (what she To View More >>

Four years in, and Suzanne Black could teach a lot of people a lot of things…especially about marketing and surviving when times get tough. I had a chat with her about what she thinks are the keys to success, how she turns 90% of her enquiries into bookings and why albums are so important to her business. Positivity is contagious. Suzanne is feeling positive right now. I haven't heard that response to a question about the state of the economy in a long time, but after chatting I've decided describing her as "positive" is an understatement... She says, “In the current climate I think it's more To View More >>

I just made a couple of new friends, Jeff and Erin Youngren from San Diego… And it took all of a couple of minutes. Stephen and Danny first met these guys at WPPI in Vegas, and we’ve been in touch ever since. You may remember our post about their new website and promo video so I asked them to share some of their experiences around online marketing, business and their album strategy.  But it was their philosophy, not only to business, but to life, that dominated the conversation. Let’s be friends Jeff and Erin had just returned from a holiday to Walt Disney World in Orlando, Florida, with To View More >>

Welcome to the second interview in our series featuring clients whose businesses are thriving despite the current economic climate. Click here to read the first interview with Christian Oth. In the same year they had their first child, Chris and Darcie Siiteri started their Austin (Texas) photography business, Innovative Photography. Fifteen years later they’re still at it and doing better than ever. I gave an initially nervous Darcie an early morning call to chat about how they approach their album sales, and what they do to ensure their clients have an amazing experience and to foster relationships To View More >>