Competition isn't the problem, obscurity is. For years now I've watched frustrated at how little most photographic associations do to promote the idea and importance of wedding photography. More often than not these organisations - run by hardworking volunteers who do great things to educate their members and promote standards - can do little to convince couples that they need a professional photographer. But I'm not going to be frustrated by this any more :) We're doing more to promote our customers I said two months ago that I believe in professional photography, and although we obviously aren't To View More >>

A little over 6 years ago I returned to my office after a meeting with staff to introduce a design audit and branding project. My phone rang and a man introduced himself and said he was from Apple. At first I thought I was being punked - all through the presentation the consultants had compared us to, and suggested we benchmark ourselves against, not our competitors, but great companies like Apple. This gentleman proceeded to tell me he was from Cupertino and that his boss was Steve Jobs. I tried to act as if I took calls like this everyday. He said they wanted to develop a premium book, and would To View More >>

This is a long post, so I’m starting with the short story! Some people are upset about the terms of trade for our new web-based lab service, Queensberry Print. We want to clarify that, yes, Queensberry Print products are available to both professional photographers and end-consumers. Certainly, “consumer” means “everyone”, but in reality we believe these products will only be of real interest to professionals, serious amateur photographers, and people who received digital files from a professional and who really care how their photos are printed. Our existing range To View More >>

Since launching the new Queensberry Print website, we’ve had quite a few compliments on the illustrations in the homepage slideshow. So we thought we’d share a bit about Toril Bækmark, the illustrator we worked with to create these beautiful images. Craft, artisanship and attention to detail are close to our hearts, and we believe our lab team are true artisans in an industry where those qualities are fast disappearing. We wanted to express this on the new site, and finding an illustrator aligned with those values was very important. Toril's portfolio shows her high level of To View More >>

In many labs these days the only people who look at your prints are the Dispatch team. Strange as it seems, that makes sense – it's your files they’re printing, and something has to give if you want low prices. But it doesn’t make sense at Queensberry. We critique everything we print, including Print-Ready. The difference is we see the image files with Full Colour Service (because it’s our job to colour correct them) whereas we don’t see Print-Ready work until it’s printed . But why review Print-Ready work at all? Print-Ready means you edit your images yourself, and we don’t modify To View More >>