Let's wrap up this Problem reporter series and stop ignoring the elephant in the room… Who needs a problem reporter anyway? After all, as we confirmed at the webinar it drives some people nuts. Well I'm glad you asked! I should start by saying it's not an unusual concept. Try googling "pre-flight", for example, and check out the Wikipedia and Adobe listings in particular. What the pre-flight process does in the printing industry is ensure that digital files sent for printing are all present, valid, correctly formatted, and of the desired type. Why? Because, if they're not, the job can't be done. To View More >>

Hello dears, if you're like me you find the modern inter-web and computer thingamys a little overwhelming. in fact I had a conniption the first time my nephew plugged my Macintosh SE into a network and I've never been really comfortable since. But I like what it lets me do, so I struggle along. I did peek in my iTunes music folder once (looking for my old Tom Jones and Seekers' records) but I thought, "Good grief, that looks complicated," and I've never looked again. I suspect that's exactly what Apple want. They don't even mention their "back end" (nasty expression) because you can really get To View More >>

A discussion about album upload times (specifically the length of them) last week reminded me of a good post Danny wrote on the Junction a while back, about internet connection speeds, pricing and plans. While we do everything we can at our end to optimise the FTP process, ultimately (album) upload speed is determined by your internet provider, so it pays to understand exactly what you're getting for your money. Here's Danny's post – Nigel Warning: contains math and abbreviations From time to time I'm asked for advice about internet connection speeds and pricing plans, so here goes... Most To View More >>

Photojunction also harnesses the power of Photoshop for you during the export stage of the workflow, when you can open and edit exported page layouts in Photoshop from within Photojunction, just as you did the original image files. After you export your high-res page layouts (almost always using Photoshop) they become visible in the Export Layouts window. The layout files will have been saved to your hard disk, and so under your care and control, and many people want to work on them before printing. But you need to take care. If you rename or move the files, for example, Photojunction won’t To View More >>

Each version of Photojunction takes us further towards a seamless workflow to design, export and upload your album orders to Queensberry - right first time and hassle-free. And it works amazingly. What we're still noticing however, is a small number of people using LabFTP to send, or re-send, their layouts to us. This is now built into Photojunction (including the ability to re-send "part-uploads" for whatever reason), so there's no longer any need to use LabFTP. Photojunction does it all. You can still see your upload progress, and pause and restart uploads just as in LabFTP. And the advantage To View More >>