DHL recently announced that they are discontinuing their US domestic service (U.S Express) to focus on their more profitable international services. However this change won’t affect our service to you. That’s because the only services affected are DHL shipments being sent from one US location to another. We ship all our international orders direct from our bindery in New Zealand and DHL have assured us that this change won’t affect you or us in any way. We’re working hard to get as many orders as we can dispatched before our December close-down. Rest assured that our expected delivery To View More >>

When next you login to Workspace you'll see we've released an upgrade that makes major changes to the price list and shopping cart features. Largely these come from listening to your feedback as users, but we also need to change the way we handle taxes in Workspace at both the wholesale and retail level. We are sincerely grateful to our “early adopters”, and we’re sure you’ll like the changes - read on! - but if you’re already using these features you may need to edit your price lists, so this is an important heads-up. 1. You can now sell a range of Queensberry books and albums through To View More >>

Not the movie! I am talking about wedding photography. OHHHH if only I had a dollar for every time somebody said to me can you airbrush/photoshop me thinner/more beautiful/younger/less wrinkled, and why oh why is it always, I want to look like Brad Pitt or Angelina?! I would be RICH!!!!! Filthy dirty rich, and in truth I would not have to make any money as a photographer. Photographers didn't really invent the lie ... Adobe did. Actually that is a lie, it was the first person to do a cave drawing representing themselves (or somebody else) as a bit more upright than they really were, or possibly To View More >>

Welcome to the second interview in our series featuring clients whose businesses are thriving despite the current economic climate. Click here to read the first interview with Christian Oth. In the same year they had their first child, Chris and Darcie Siiteri started their Austin (Texas) photography business, Innovative Photography. Fifteen years later they’re still at it and doing better than ever. I gave an initially nervous Darcie an early morning call to chat about how they approach their album sales, and what they do to ensure their clients have an amazing experience and to foster relationships To View More >>

Wedding and portrait photographers are lucky.  There is an automatic point of difference built into the core of our businesses - our photography.  Other businesses selling books, bricks or ice-creams are dealing with the same commodities and therefore need to make their businesses about something other than the product, such as service, fast delivery or lifestyle branding. We start out with a product that is already differentiated - and what do many of us do? We try our hardest to look like other photographers. Why? If we use the same actions, poses and website colours as our competitors, what To View More >>