"How much for that album?"If you ask us that, and you have an approved account, we're happy to tell you.But in 40+ years, while we’ve often offered guidance, we’ve never ever told customers how much they should charge.Well I'm going to be brave and make a suggestion. Then I'm going to ask youwhat you think. But first, some background... For decades many photographers charged really high prices for their products (albums, prints, framing etc). They did this to avoid asking a reasonable fee for theirservices. You can see why. Even our wealthiest acquaintances think photographers charge To View More >>

I'm a bit frustrated! We have two new initiatives to launch but we can't get either out until next week, so I thought I'd try and clear up a few misconceptions about SEO... SEO comes to mind for two reasons. First, in Ian's 14 Tips post a while back he said (rather carelessly!), "10. Link to the venues, florists, dressmakers and other vendors who were connected to the event - another Workspace feature. They'll love you for it, and linking is great for SEO." Someone commented, "Yes, linking is great for SEO, but for the [site] you are linking to, not for you… I'm always wary about linking to…vendors' To View More >>

[caption id="attachment_16947" align="alignright" width="300"] Musée - object of desire, or waste of money?[/caption] It's hard to shake off a reputation for being expensive. It's hard to shake off a reputation for being cheap too. The question is, which reputation do you prefer? Our people get frustrated when they hear, "Oh you guys are so expensive…" In fact this week they ran an email saying, "That's not right!" Their point is we have six different product ranges, six very different price points, and most people are genuinely surprised by what we can offer. My point is that cheap doesn't To View More >>

Colour management is one of the cornerstones of digital photography, it is also one of the most misunderstood. Some photographers are experts, some try to ignore the subject, some don't seem to have heard of it, others have read about it on forums or blogs and (kind of) get it. Years ago when our lab went digital, we brought in the experts to help set up our systems and get the best results from our printers. This relationship was not a one-date wonder. Ian and Jessica from NZ Colour Management have consulted to us regularly ever since. One thing's certain. If you use our print-ready service you To View More >>

Let me tell you a story about why we're in the album business, why we believe in brand building, and why you should too. Don't tell anyone but you're looking at two early Queensberries from the days when albums weren't everything we do. It may look a bit tired but the old wallet on top has excellent provenance, as they say. In 1990 Stephen brought his new fiancée home from Brisbane to meet his family in New Zealand. He gave her the Queensberry tour, saw the wallet and asked could he have it? Heather gave it to him. (I hope she gave Sonya something too!) Years passed. We stopped making wallets. To View More >>