I've packed my bags and shed a tear (as I leave my family) and right now I'm eating airline food and watching all of the movies I can as I jet over to the UK for a speaking series for Queensberry. It all started with a stranger walking into my studio and being curious. Liz from the MPA was on her last days of travel in  New Zealand and happened to find our studio. We had a conversation and what do you know ... I'm off to the UK with MPA. I'm going to talk about me and all of the things I did wrong to get to where we are now ... because I know so much on that subject. I'm going to talk about albums To View More >>

A couple of weeks ago I posted about aggravating business policies and touch points, and asked readers to tell us about the things we do that's frustrating! We received three comments. One I've mentioned already, and the other two also raise important issues. Katherine (not her real name) emailed her account manager to say she doesn't like Photojunction. More important, she doesn't like feeling pressured by Queensberry into using it. She feels that if QBY were truly customer focused she wouldn't feel this pressure and could continue in the way that's suited her perfectly for the last seven years. To View More >>

Being photographed for your wedding (especially your first one) is worth remembering. Well it should be!        Actually, no! The thing you shouldn't remember is being photographed. You should remember having a great time. You should remember laughing, feeling in love, being nervous, being energised, being with the one you love, being happy, but not "being photographed".  Your photographs should remind you of the feelings and emotions of the day, and not of somebody pointing a camera at you. This is an interesting concept ... The photographer as the facilitator for imagery that uses great To View More >>

Three points! 1. Investigate and determine your clients needs, limitations, and dreams. 2. Establish design objectives. 3. Exceed your clients' expectations. We set the parameters of size, style, and content from discussions with our client prior to the wedding. Having a series of questions to answer on a sheet means you get the information you need. Album type, size, and budget are the first questions. Then how many albums and what these would do. We gauge their response to our sample albums and ask questions about what might be important. We define the style by giving them a key description To View More >>

There's a man on the side of the road selling dreams ... a guy comes up to him and says, "How much for a dream?" The Dream salesman says, "That depends, do you want a good dream, or a bad dream?" "I want the best dream I can get." "Did you know that your dreams are drawn from your own experiences?" asks the salesman. "Now I do. Maybe I could have somebody else's dream then," says the guy, hoping for a happy experience, and realising that his lacklustre life was not the material of amazing dreams. "Funny you should ask – I have a brother who sells books and lottery tickets, maybe he can help To View More >>