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Things have a habit of creeping up on you, as our friends at Seldex have reminded us by sending an email to their clients reminding them that come July they won't be able to use Photojunction's cover design and Send Order functions. (We announced as much here back in February.) We've counted Seldex as friends for years – in fact they sold Queensberry albums in Australia back in the day! - so this is a rather sad time, the culmination of a process that started to unfold a couple of years ago when we realised that most suppliers weren't going to support PJ as a universal album design tool, which To View More >>
After talking to Jessica Mills from NZ Colour Management, I thought we should bring in someone from the front lines! Philip Laing is one of our lab support specialists, and if my conversation with him paints a picture of a bunch of people obsessed with quality and delivering you the best possible album, my work is done. If you get get an insight into the many ways in which our lab service is truly unique in the album business, even better! Philip is what we call a "support detective". With a stack of experience – and huge enthusiasm for photography – he's in the front line every day ensuring To View More >>
All software evolves as new features are added and new versions released. Photojunction and Photoshop are no exception, and, as PJ takes advantage of more, often newer, features of Photoshop, its "backwards compatibility" with older versions is lessened. That's why we recommend that you use Photoshop CS3 or later with Photojunction. If you use CS2 or even earlier, chances are that it will work fine, but you may occasionally find that some PSD files don't import correctly as images or templates, or that you get error messages when exporting with PS scripting. If that happens, all Support can do To View More >>
Hi Guys, I have been having a few "GoToMeeting" video calls with clients recently and if I was going to comment about anything it would be how we manage files. There is a wide variety of ways people set up and work with their files, and sometimes they lead to confusion and frustration. Here's the first of a couple of posts that will help. ;) Place your files somewhere safe. Your desktop may not be the best place to save files, because you may have a tidy up and delete something that you may want to retain, at least until you get your album back. On the flip side you don't want to bury them deep To View More >>
Having worked on the Photojunction help desk for the last six weeks I have had a very good chance to look more closely at this great piece of software. I have seen the problems people have with it. The problems fall into three categories ... The software, the user, the computer. The software is good. Actually it is really good. It's not perfect, but with every iteration it gets better, and if it was ever perfect the developers would be out of a job. It has weaknesses but they are outweighed by its strengths. It could never be perfect because it is constantly evolving to meet the needs of a changing To View More >>
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