We're closing the gap on our timezone differences! We know it can be tricky when you're wanting to get under way with your work but you're battling with different time zones. We want to make getting in touch with us as easy as possible, so the good news is, we've extended our customer service support hours! From today onwards our open times are 6am to 5pm and 8pm to 12am Monday - Friday UTC/ GMT +12 hours. If you need help figuring it out, there's a handy time zone converter here. During these times you can also access our live help (available via our website). Please note we will not have To View More >>

Last night we removed the data limits on our Workspace Pro Plus plan and took some of the restrictions off our Free Plan. We've had a lot of requests for this, so here's the deal… 1. Under the Workspace Pro+ Plan, data storage is now unlimited. 2. The Workspace Free Plan now offers 750MB of storage, but access is no longer restricted, and you can use it indefinitely. We do reserve the right to cancel inactive accounts (where there have been no new uploads or sales for twelve months). Please read the details on our website. So why the change of mind? One thing concerned us when we launched Workspace. To View More >>

How much is Workspace worth to you? That depends on what you do with it. We've got people clearing really good money from event photography. They upload the images, apply a price list, publish the collection, and we do the rest. We're told the best part is getting the confirmation emails on your phone! We've got people who'd rather self-fulfil (use their own lab). That's cool, we like loyal customers too. It's more work for you, and you need a Pro plan, but we don't charge commission and the money goes straight into your account. We've got people selling to places they never could before. Selling To View More >>

Hello all, I'm just dropping in to give you a heads up to mark this date down in your diary: Wednesday 15 August. If you're living in Auckland, New Zealand (or can make it to Auckland) you won't want to miss out on our event: a free Workspace seminar and workshop. Workspace is our cloud application which you can use for designing albums, proofing, website building and more. This seminar is your chance to learn the ins and outs of the software, how you can make the most of it and how it can benefit your business. We'll also have plenty of time for questions and if there's anything specific you'd To View More >>

We have been running Live Help for a few weeks now and the response has been overwhelming. If you spot the little green button on most of our website links, click on it to connect with one of our team who can help with your queries. It certainly cuts out the emails, and we enjoy talking to you guys. If the button is grey it means we're not on line or are all busy right now, so just write your query and and we will answer with an email as soon as we possibly can. Help is never too far away. Cheers, Pete To View More >>