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Simon Woolf is one of my favourite people. One of our longest-standing clients and quite possibly the most energetic person I know (if you don't believe me check out his Facebook page). He sells beautiful landscapes from his shop in Wellington's Cable Car Lane – access way to one of Wellington's top tourist attractions. One day Simon saw a tourist photographing one of his landscapes through the display window, and posted about it on Facebook.
"I asked her for a look, and she stated, 'It wasn't a bad copy but was a little light'. I then told her I was the photographer, and she was being a bit naughty! Her reply was that at least half a dozen other people queueing for the Cable Car had done the same thing!"
It's not my image, of course, but, after coming up relatively clean on a quick internal audit, I appreciate his indignation – knowing Simon I'm sure it was good-humoured – but I don't really think there's a problem, for two reasons:
1. He's selling a relatively expensive product. If people are content with a photo of a photo (shot through glass) they're not his customers. Just like those people who're content with prints from your low-res web images. Nothing lost. And it says good things about the image!
2. In an online world there's no choice but to put at least some of your images, in some form, in harm's way. Call it paying it forward, or the price of online marketing. The people that don't buy are still marketing for you. Even via a crappy home inkjet print they pass around with your watermark on it. The challenge is how to monetise what you're giving away. Simon knows this, and practices it by the way.
I wrote this hoping he'll comment ;)
Cheers
Ian
Bianca D
on
June 15, 2011, 5:54 am
said:
I had a client bring in scanned versions of my images to be framed, they looked hideous too, pinky and a bit soft , very annoying ..
Needless to say , I refused
Reply
Stephen Baugh
on
June 15, 2011, 11:50 am
said:
It's funny, unless that happen I was kind of surprised it wasn't taken as a compliment
:-)
Reply
Kate Lloyd
on
June 21, 2011, 5:45 am
said:
I absolutely see the point about 'They're not his clients' and I absolutely understand the annoyance that someone is 'stealing' his work. Maybe though the hardest thing is that in disseminating the rubbish copy of the work taken through glass, there is a risk they devalue the brand for those who might love it if they saw the real thing?
The biggest issue is that (taking a big risk here) the majority of people don't understand and don't value the difference betweeen good professional photographs and their own snaps! Am I too provocoative?
The ease with which a photograph can be taken of anything by anyone reinforces this problem, so we have to nourish those who do understand and try to ignore or limit the damage done by those who don't.
One of my clients proudly showed me how he had cut out the images from a contact sheet to avoid having to apay for a full set of prints. Needless to say I don't send contact sheets any more! Lesson learned!
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