[caption id="attachment_7717" align="alignnone" width="500" caption="Click to view image full-size"][/caption] It's been said that the first rule of online social media is, Invest your time, not your money. Which is why it's so hard to do. Let's face it – who has the time? So how about a marketing opportunity that requires just a button-click? We've just snuck (if that's a word) a new feature into Queensberry's Photojunction Resources, and judging by the emails already coming in it's going to be a popular idea. If we're printing and assembling your album, you'll see a question asking if you'd To View More >>

Like many good things Musée begins with a story. In fact it begins with three stories, and the real magic is how they weave together... The first begins several years ago with a traveller on a bus in Spain, who strikes up a conversation with the woman sitting next to him. They like each other enough to introduce themselves. He's a wedding photographer from the far side of the world, in Spain on a scholarship. She's a paper conservator living in England, home to visit her family in Barcelona - and as it turns out, later, in love. The photographer and the conservator like each other enough to swap To View More >>

[caption id="attachment_4409" align="alignnone" width="500" caption="Everything we need to know about your Queensberry is on this screen (click to enlarge)"][/caption] The latest Photojunction beta releases add great new features for Queensberry clients. They've been listening to us and they've been listening to you. “Design, Print and Assemble” service option Simple, powerful, intuitive new navigation Single-screen project set-up Single-screen album set-up Single-screen high-res export Open page layouts in Photoshop from within PJ FTP upload from within Photojunction Improved error-checking To View More >>

[caption id="attachment_1348" align="alignnone" width="500" caption="Photography by Michael + Anna Costa"][/caption] Although we'd love all our clients to print with us, and most now do, we can't expect that everyone will. It's a huge ask to send your images to the other side of the world for printing.  But sometimes, for reasons that have little to do with the printing itself, we need really tight control to deliver you a good result. Duos are a prime example. The design and craft processes that allow us to integrate digital and matted pages, create split mats etc are intensive and very demanding. To View More >>

A couple of weeks ago I posted about aggravating business policies and touch points, and asked readers to tell us about the things we do that's frustrating! We received three comments. One I've mentioned already, and the other two also raise important issues. Katherine (not her real name) emailed her account manager to say she doesn't like Photojunction. More important, she doesn't like feeling pressured by Queensberry into using it. She feels that if QBY were truly customer focused she wouldn't feel this pressure and could continue in the way that's suited her perfectly for the last seven years. To View More >>