We love quality materials, and quality workmanship, and we have the deepest respect for the people behind them. I remember our first visit to the French tannery that supplies our Contemporary leathers – being awestruck by the sheer number of colourful hides hanging in the rafters, all the one gorgeous shade, and all destined for Hermès. So when we came across the Hermès travelling Festival des Metiers (Festival of Crafts) we spared a moment to touch the leather hides and watch the leather craftsman at work. What blew us away, though, was the silk-screening demonstration. As I'm sure it does To View More >>

I got a few pats on the back for my "check your files" post. Chris Meiklejohn, our lab manager, liked it so much that she wanted a sequel. In fact she wrote one! The funny thing was my team mates had already got me one started on a follow-up, and the things on Chris' list were pretty much the same as ours. So, drum roll… (If you like this, I wrote it. Otherwise, it's Chris!) 8 ways to better print files Would you love to have your albums arrive on your doorstep faster, hassle-free, and beautifully printed? You put a lot of work into them, so they might as well be perfect. We definitely want To View More >>

Improved image uploading is probably the biggest deal in this release of Queensberry Workspace, but have a play and judge for yourself. It’s free to try! Uploading Workspace now has six image uploaders for you to choose from – two web-based and four desktop uploaders. Pick one to suit your workflow. The upload window shows them all, including the links and instructions you'll need to use them. You can upload to existing events and collections or create new ones on the fly. One of the web uploaders is slower than the other, but more robust if your internet connection isn't the best. You can To View More >>

Click here to watch the video on Vimeo. I remember someone in the graphic design industry (quite well known actually) posting a tweet saying, "Colour management is bullshit!" The picture that flashed through my mind was of graphic designers and brand managers hanging out at the printers, tweaking colours on the machine before they sign off on a job… And yet here we are at Queensberry, printing for very fussy photographers (often on the far side of the world), putting the prints into really pricey albums (sight unseen) and flying them at great expense to Europe, or North America, or Hong Kong. To View More >>

After talking to Jessica Mills from NZ Colour Management, I thought we should bring in someone from the front lines! Philip Laing is one of our lab support specialists, and if my conversation with him paints a picture of a bunch of people obsessed with quality and delivering you the best possible album, my work is done. If you get get an insight into the many ways in which our lab service is truly unique in the album business, even better! Philip is what we call a "support detective". With a stack of experience – and huge enthusiasm for photography – he's in the front line every day ensuring To View More >>