This is a long post, so I’m starting with the short story! Some people are upset about the terms of trade for our new web-based lab service, Queensberry Print. We want to clarify that, yes, Queensberry Print products are available to both professional photographers and end-consumers. Certainly, “consumer” means “everyone”, but in reality we believe these products will only be of real interest to professionals, serious amateur photographers, and people who received digital files from a professional and who really care how their photos are printed. Our existing range To View More >>

Are you showing people what you want them to buy? I'll bet you're not. This is important, and so simple... Why does the "business you" want to sell albums? Because they're a surefire way to create extra income from two scarce resources - your time and your wedding bookings. I just got off skype from a photographer complaining because she can't sell albums. Wants to … but can't. But look at her website, or almost any photographers' website, and how many albums do you see? Almost none. How many photographers are showing what they (want to) sell? Almost none. So what's the difference between them To View More >>

Doing their Chicken Little impression, the media say the sky is falling. Some of our clients are worried, but personally I wonder. Here's why. First, Heather and I have been through it before (no, not the great depression! that was our parents and grandparents)... 1. The 1984 New Zealand currency crisis (that might mean nothing to you, but our country almost went broke). 2. The 1987 share market crash. 3. The 1997 Asian financial crisis. 4. The 2001 Tech meltdown. Sure, they probably weren't as bad, but we survived them all. In fact in each of those years except 1984 our sales increased. And To View More >>

Three things I try not to do: write about our competitors, jump to their defence, and risk offending people who could be our customers; but today I’m going to do all three. I want to write about the huge outpouring against Smugmug over their price increase – and suggest a few things you should think about before you jump ship, if you’re with them. I must admit I find these outbursts upsetting, no matter the justification. When I started to use the Net back in the 90s, it was all about support, helping each other and respect. In the world I want to live in, you respect the businesses that To View More >>

A huge crowd turned up last week to the first of our two-part webinar series focused on the most critical issue facing professional photographers: how to survive and thrive in today's demanding market. But plenty more people missed it and asked us to post a recording online. So here's part one: How to sell albums (and why) Or click here to watch it full screen on our vimeo channel. Ian (Director and co-founder), Stephen Baugh (Managing Director) and Jo Newman (UK Account Manager) answer some important questions... What can my competitors teach me? How should I choose my sample albums? To View More >>