There's now only a little over three weeks until our November 1 deadline for December 2009 delivery, so here's a reminder about our cut-off and closing dates - as well as a bit of advice to make ordering a Queensberry album as easy and stress-free as possible during this busy time. Album order cut-off date This year's cut-off date for December delivery is 1 November 2009. If we’re designing the album for you, the cut-off date is 15 October 2009. Click here for full details about what we need from you to ensure December delivery. Please plan well ahead to minimise deadline pressures. We'll keep To View More >>

We've been talking a lot about smooth sailing lately, with two goals in mind. For you, an efficient and easy-to-use system. And for us, an order that's accurate, error-free and ready to go straight into production. Fair to say then, that it's in both of our interest to sail through the ordering and production process as quickly as possible. But when your order doesn't sail through - what holds it up? Here are a few simple things that we've found to be the most common cause of delays (long delays in some cases). 1) Missing print files (cover images) are the most common - people just forget to include To View More >>

Last week's post about things that can delay your album made me think of this. Sometimes our staff feel the need to check things in orders "just in case". For example... An unusually spelled name. Could be a spelling mistake – better ask. An image file that's not up to your normal standard. Could be a problem - better ask. If there's something in your order that you know could raise doubts, please let us know: "Yes, the file's a bit dodgy but I have to use it - do what you can." Head off our query at the pass and get your album faster. Cheers, Ian PS Our staff aren't being pedantic, they're To View More >>