Photojunction has changed so much during the year that we're going to build a brand new series of five minute (give or take) classroom demo movies, and we'd like you to be involved. The plan is to record the movies live during a webinar. We'll intro and close each separate five minute movie so we can easily chop the recording up afterwards, but you'll still be able to ask questions. We'll fit as many 'mini movies' into the hour as we can. For the first one, here's what we'll be gunning to get through: Start here! (Photojunction overview) Download and set up Photojunction Start New Project (begin To View More >>

Let's wrap up this Problem reporter series and stop ignoring the elephant in the room… Who needs a problem reporter anyway? After all, as we confirmed at the webinar it drives some people nuts. Well I'm glad you asked! I should start by saying it's not an unusual concept. Try googling "pre-flight", for example, and check out the Wikipedia and Adobe listings in particular. What the pre-flight process does in the printing industry is ensure that digital files sent for printing are all present, valid, correctly formatted, and of the desired type. Why? Because, if they're not, the job can't be done. To View More >>

Following the recent webinar covering the Problem Reporter, I decided to cover the problems that happen AFTER the Reporter. First you might encounter problems exporting. Once you get those resolved, you need to send your order. Should be easy enough, and usually it is, but sometimes you can have problems there too. Since we don't have 24 hour support coverage, we thought it might be helpful to post some tips on how to resolve some of those issues too. Now when you go to send your order at 5AM, you might be able to help yourself before you even need us to help you! Problem #1: Photojunction Crashes To View More >>

PJ Nanny took to the airwaves again last week, bless her, and 'gently encouraged' Danny and I to run a webinar on the Photojunction Problem Reporter – which, let's face it, drives some of you nuts. And yet in the bindery we see order after order come in with no aggravation whatsoever. So what's the secret? Actually there are a few and we're happy to share. So with the promise of freshly baked scones for morning tea, we've booked a time to talk through some tips and tricks to make the pain go away. We've also asked our support team to send through a few real life examples of Problem Reporter To View More >>

Let's face it, PJ Nanny's Photojunction Problem Reporter drives some of you nuts. And yet in the bindery we see order after order come in with no aggravation whatsoever. So what's the secret? Actually there are a few, so we've booked a webinar to talk through some tips and tricks to make the pain go away. We've also asked our support team to send through a few real life examples to discuss, and as usual you'll be able to ask your own questions. Here's the details: Thursday 14 October @ 9am (NZDT) - What time does that makes it in your part of the world? Click here to register and for further information. To View More >>