Last Friday NZT Stephen, Danny and Ian ran an impromptu webinar to introduce the Queensberry Press and demonstrate how to design the books. This excerpt concentrates on the "how-to". Much of the new functionality is behind the scenes (eg built-in colour management to convert the exported layouts to the printer colour space) but Danny concentrates on the process, especially how to specify the books and design the covers. Click here to watch it full screen. Cheers, Ian To View More >>

After 40 years we know what people notice that "doesn't look quite right" in an album. Apertures that don't align or that are inconsistently spaced are right up there. For convenience, and because it's a hot topic, we've chopped 15 minutes or so out of last week's Problem Reporter webinar where Danny and Ian talk specifically about alignment and spacing. They don't show you how to use the alignment tools, but rather demonstrate a few really clever tips to correct problems (and avoid them altogether). They're things that'll make your album look that much better. Here it is... Watch it To View More >>

Following the recent webinar covering the Problem Reporter, I decided to cover the problems that happen AFTER the Reporter. First you might encounter problems exporting. Once you get those resolved, you need to send your order. Should be easy enough, and usually it is, but sometimes you can have problems there too. Since we don't have 24 hour support coverage, we thought it might be helpful to post some tips on how to resolve some of those issues too. Now when you go to send your order at 5AM, you might be able to help yourself before you even need us to help you! Problem #1: Photojunction Crashes To View More >>

The scones were well worth the effort for last week's Problem Reporter webinar... And as Nan said, there was plenty of 'cyber-cheering' going on which always makes us feel good too. If you missed it, a recording of the Problem Reporter webinar is now available to view online. Watch it here... Or click here to watch it in full screen. We'll definitely be running this webinar again soon, so keep an eye on the webinar schedule for times and dates: http://ow.ly/2PyUl Toodles Nigel To View More >>

The IT guys are very excited because Queensberry is about to implement a major network upgrade, including a change of providers. We won't know ourselves when it's done. If you have lots of bandwidth at your end you'll notice a substantial speed upgrade when uploading orders. However you could notice a disruption to the following services over the next few days: FTP order uploads Account login (access to our secure server) Photojunction registrations Phone (we use VOIP). Any disruption will occur as our new DNS address propagates across the internet. Some ISPs enforce as much 24 hours for an update, To View More >>