Following the recent webinar covering the Problem Reporter, I decided to cover the problems that happen AFTER the Reporter. First you might encounter problems exporting. Once you get those resolved, you need to send your order. Should be easy enough, and usually it is, but sometimes you can have problems there too. Since we don't have 24 hour support coverage, we thought it might be helpful to post some tips on how to resolve some of those issues too. Now when you go to send your order at 5AM, you might be able to help yourself before you even need us to help you! Problem #1: Photojunction Crashes To View More >>

Just a quick note to let you know we'll be offline for an hour or two this afternoon while we finish up some work on a major IT system upgrade we've been undertaking. Here's what we're up to. If you are attempting to upload orders to Queensberry, we suggest you simply leave Photojunction and your computer on and attempting to upload. When the transition is complete the upload should start. Thanks for your patience Cheers, Nigel To View More >>

Just a quick note to let you know we'll be offline for an hour or two this afternoon while we finish up some work on a major IT system upgrade we've been undertaking. Here's what we're up to. If you are attempting to upload orders to Queensberry, we suggest you simply leave Photojunction and your computer on and attempting to upload. When the transition is complete the upload should start. Thanks for your patience Cheers, Nigel To View More >>

Hello dears, if you're like me you find the modern inter-web and computer thingamys a little overwhelming. in fact I had a conniption the first time my nephew plugged my Macintosh SE into a network and I've never been really comfortable since. But I like what it lets me do, so I struggle along. I did peek in my iTunes music folder once (looking for my old Tom Jones and Seekers' records) but I thought, "Good grief, that looks complicated," and I've never looked again. I suspect that's exactly what Apple want. They don't even mention their "back end" (nasty expression) because you can really get To View More >>

The other day we received an invoice from Queensberry and my wife (the fabulous Jo Grams) exclaimed, 'Crikey!' (she's Australian). It was a lot of money for an album! Too much? We talked about it and came to the conclusion that we were getting what we were paying for. We want to give our clients the best we can deliver. This means many things, not the least of which is getting them the best albums we can. We could reduce our personal costs by using less expensive covers, mounting systems, and not getting the full colour service, BUT would the outcome still fit into the requirement of giving our To View More >>