I always enjoy Tom Fishburne's Brand Camp, and his latest cartoon makes a timely point. We've just finished Queensberry "Sales Week", where we we bring together our Account Managers and Support People from round the world to talk with the Design and IT teams, the Bindery, the Lab and Order Processing - and to each other of course. Like many of our clients, some of our people work alone most of the time and they enjoy the chance to mix it up. If that's the right expression – actually I admire the way everyone works so well together! But it's hard work for them. I was with them for a day, and To View More >>

Huge thanks to all for sending your orders in ahead of the deadline. In contrast to earlier years we had the surge processed and into our systems within a day or two, and despite another significant increase in volume, we're better placed than last year to handle it. Talking to people since it's apparent that at least some of you have held back orders because you know you've "missed the deadline." Well - early Christmas present - we can cope with more! Don't forget we're back a week earlier this year as well. If you get in quickly by confirming orders that are still in the system, or sending in To View More >>

We're proud to announce that New Zealand’s two specialist Pro Labs are to merge. Bob and Lena Tulloch have decided it’s time to exit the lab business after twenty-seven years so they can focus on their studio and gallery in Mt Maunganui. They are delighted that the Super-Lab operation will become part of Queensberry’s lab services. Bob says, “After so many years of personal involvement in the printing business this will inevitably be a wrench, but we are personally committed to making the transition a success for Super-Lab clients. Queensberry has the same commitment as Super-Lab to quality, To View More >>

This is an important message if you send us layered PSD files. If any of the layers have reduced opacity what you see on screen may NOT match the print - unless you check an obscure preference box in Photoshop’s Colour Settings. In this post we'll tell you what to do about it, and why. In Color Settings’ Advanced Controls you should CHECK the box, “Blend RGB Colors Using Gamma” (as in the graphic). Leave the value set to 1.00. This is considered ‘colorimetrically correct’ by Adobe and will match our settings in the Lab. This check box affects the way that RGB colours are blended and To View More >>

Some of our clients enjoy smoother sailing than others. Less aggravation, calmer waters... An interesting thought whichever group you fall into! One important reason for this is that some of you understand our systems better than others. And yes, we accept we don't always do a good enough job of explaining them. One reason for this blog is to address the problem with bite-sized tutorials on topics suggested by you or our own staff. So over the next few days we’re going to discuss a few key issues. Here’s our goal: For you, an efficient, easy-to-understand system that gets you back to shooting To View More >>