Last week was fantastic! Our free design and colour correction announcement generated more comments and support suite enquiries than anything else we've ever done. And it started a lot of conversations with people about how it would work in practice, and how they could use it to increase their sales. What's driving this free service is the change in our industry, with more photographers adopting the line that albums aren't worth the time and aggravation. That attitude isn't new, and we think it's always been nonsense, but the best way to challenge it is to eliminate the "time and aggravation", To View More >>

I have a friend going back to work full time after working part time for six years to raise his kids. Some weeks ago he phoned me, incredibly disheartened after many job applications and many knock backs. No one wanted him. I encouraged him to stop treating each job interview as make or break, and to start playing. To apply for jobs he thought he couldn't get. At salary ranges he thought he couldn't justify. To mix it up, try something different each time and see what worked. The trick, I said, was to remember that his next interviewer would know nothing about his past interviews, and it wouldn't To View More >>

Today we're announcing free album design and free standard colour correction on all our professional albums - Flushmount, Overlay Matted, Classic Matted and Duo. Here's why... When we're discussing how we can improve our products and services, we ask ourselves three questions: Can we make it fun? Will it save you time? Will it make you money? This time we're aiming for all three :) Many of our customers pay us to colour correct their images. Many pay us to design their albums as well. Many more wish they could afford to do the same. ALL OF YOU are going to enjoy one of two things. A fresh chance To View More >>

There's been a LOT of interest generated by the new Workspace mobile app, so I thought I'd remind you how easy Workspace sharing is. Next time I'll suggest the best place to share. Let's assume you've uploaded some images and now you're in Workspace looking at the image collection you want to share... (Click the screenshots to view them full-size)... 1. Click the big blue SHARE button to open the sharing pop-up window. You should explore the other options but the window opens to "auto" (my favourite - see below) where you can set up automatic sharing to Facebook profiles and pages, Twitter and/or To View More >>

[caption id="attachment_17731" align="alignnone" width="500"] © James Yeats-Brown[/caption] James Yeats-Brown is a leading UK social photographer specialising in children's portraiture and the creation of family albums. He asks why shooting for a fee or commission shouldn't work in the social sector, since it's common in other areas of photography, and thinks a sales model based purely on speculative product upselling is dangerous these days - mainly thanks to new consumer-oriented products from Apple, Blurb, Photobox etc. This began as a comment on Ian's post suggesting the Shoot and Share model To View More >>