Remember the very first time you sent a letter? (Or for those who have never posted a letter - sent an email?) There were doubts - would it get there? Would strangers look at it in transit? Did I have enough postage? Did I have the right address? Do I trust the postie to take great care of my efforts? The same goes with sending orders to Queensberry through Photojunction for the first time. We need assurances that I know, as a very regular user, become less relevant with experience. Photojunction has many 'safety' features to prevent people from mucking up their orders. These safety features exist to streamline the manufacturing process, and to ensure that the order gets through in a usable form. The tricky thing can be terminology and the fear of 'finality', the latter being the fear that when you press the 'go button' there is no turning back. The beauty of Photojunction is that even with all of the automation of process once you have sent your order you get confirmation that it has been received and there are ways to check on its progress via the secure website. Or if you need more help there are representatives and tech people to assist ... not to mention an extensive set of videos on this vimeo link. But most importantly, behind it all is a human face (or two). From the very beginning Photojunction wants to assure you that things are right and you can proceed with confidence. Regardless of all this it still feels like a leap of faith. Take the leap and know that it is not a void at all, it is a place filled with people who care about, and wish for,  your success. Cheers, Johannes