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This is the blog for professional photographers, and those who aspire to be. Our aim is to help professional photographers build long-term, sustainable careers.
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We apologise if you've had problems following the release of v1.45. No ifs or buts. If you've been trying to make Queensberry's deadline, rest assured this problem won't stop you getting your album(s). Everyone in our support and the dev teams is focused on fixing the problems right now.
Queensberry's had the usual pre-cut-off flood of orders over the last few days, including after the new release, and no more than the usual number of support calls (busier than usual of course, but normal for this time of year).
In other words the new release does seem to be working for most of you – which is what we expected because apart from the normal "bug fixes" we haven't touched the existing code: this release was almost entirely about Queensberry's new range of press books.
That's no comfort if you are having problems, of course, so please do let support know asap, so we can help.
Best wishes, Ian
Email: info@queensberry.com
Free Phone Numbers:
New Zealand: 0800 905 905
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UK: 0800 808 5271
Canada: +1 855 581 0370