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[caption id="attachment_4040" align="alignleft" width="226" caption="Photo by: Kamila Harris Photography"][/caption] Hi! My name is Angelique Buckley, and I am the newest member of the Photojunction Support Team. If you are an avid reader of The Junction like I am, you may have already heard of me. I've been featured on the blog four times already, and can't wait to play a bigger role in the growth of Photojunction. So a little background about me... I am a huge nerd and I love photography. Maybe that's why I fit in so well into the Queensberry team? I studied Graphic Design in school, minoring in business, and started designing wedding albums with my own in 2005. Back then I used Adobe InDesign because I didn't know any better. But when I was introduced to an early beta (think pre-V1.0) version of Photojunction Remix, I was in love. I love a challenge, so working with new software was right up my alley, and PJ was already so much better for album making than InDesign. I'd spent the previous 5 years working for Apple Inc, and helping to build PJ Remix was the perfect adventure to follow on from that role. I spent a lot of time exploring any new features I could find, whether I needed them or not. Fast forward, from 2007 and the initial testing of PJ Remix, to now. The number of users for Photojunction has skyrocketed. But while I like to think it's still an incredibly easy piece of software, everyone's bound to run into something they need help with along the way. The most frustrating thing about being a PJ user in the States? For me it was the jealousy of their "Summer Vacation" over Christmas. The second most frustrating thing though, was that when I had an issue, I knew that my support system was likely fast asleep on the other side of the world. But I think we've found a great solution for everyone who encounters this issue. I'm based in Philadelphia, Pennsylvania (with my husband, dog, and cat), which means I'll be working a more useful set of support hours for PJ users in the US, Canada and UK. I'll normally be working Monday to Friday - 9am to 3.00pm (EDT), which translates to 6am - 12noon on the West Coast and 2.00pm - 8.00pm in the UK. So that's me. I have an odd obsession with weddings and photography, but I don't want to be a photographer, I just want to help them. Some people find that odd. I find that the best tool for me is a computer, not a camera. So I will stick with what I know best. Look forward to helping you all along the way! Angelique
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Peter
on
October 18, 2011, 10:58 am
said:
Hi Ran, If you have multiple images with the same file names. I would use the browse for original option in Photojunction. Select the thumbnail image that you are concerned with and right click(PC)  or control click(MAC) a pop up menu will appear. Select the Browse for original option and use the browse window to search for the correct file. 
 
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Ran
on
October 16, 2011, 5:19 am
said:
Is the "Relink" operation global and affects all the pictures? Or is can it be made to only affect a specific image folder? I have several folders each with pictures of the same name (e.g. 001.jpg, 002.jpg and so on). When I tried the "Relink" operation, what the software did was update ALL the pictures from all my image folders in the event window, to a single directory on the disk. So now all the pictures called 001.jpg from all my image folders point to the same picture! How can I fix this?
 
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Angelique Buckley
on
July 30, 2010, 12:49 pm
said:
Hi Cynthia! I saw Christine helped you with your questions last night. Sorry we kept missing each other on the phone. Hope everything worked out with your proof book. Enjoy your weekend!
 
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Farewell to the family | The Junction - Queensberry's tech support blog
on
September 25, 2012, 11:40 am
said:
[...] them they needed a US support person. Who better for the job?!? In the summer of 2010, I planned to start work for Queensberry client [...]
 
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Jason
on
August 30, 2010, 12:05 pm
said:
Hi Angelique my name is jason and i was wondering how i would go about in exporting my album design which has been order and would like to make that album into a quicktime movie. your help would great. i currently hae the latest version of photojunction 1.43
 
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PJ support hours | The Junction
on
July 27, 2010, 9:19 am
said:
[...] « Hi from Angelique [...]
 
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Info
on
August 4, 2010, 4:32 am
said:
Hello Angelique.

I have designed my album and unfortunately my images were low resolution. Is there any way I can re import the correct ones without having to design the album all over again. Thanks Helen
 
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Angelique
on
July 30, 2010, 7:44 am
said:
Hi Cynthia! I saw Christine helped you with your questions last night. Sorry we kept missing each other on the phone. Hope everything worked out with your proof book. Enjoy your weekend!
 
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Angelique Buckley
on
August 6, 2010, 6:01 am
said:
Hi Helen!

If you replace the images in your original high res folder, you would then want to select the images in Photojunction, Right-Click, and choose Reimport from original.

Your other option is to link to a different HiRes folder. In the Event Window, click More and choose "Relink HiRes Folder. You can then point Photojunction to the new location of the images (but because of the size change will also have to reimport from original).

Either way, be sure that the images have the same exact names so that Photojunction places them in the correct Apertures for you.

Hope this helps! If you have any other questions be sure to email us at info@photojunction.com

Angelique
 
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Cynthia
on
July 29, 2010, 1:02 am
said:
Hi Angelique,

I could not understand you voicemail and tried to call you several times....the number popped up as 000123456 which is very odd and if I knew it was you, I would answer.
I really need to get this proof album book done and it has been a frustrating procedure. The client is calling me and wants to know when it will be done..so I did not want to tell her the images are out of order.
Again, it's was difficult to understand you on the voicemail you left me and I would appreciate it very much if you would call me as soon as possible to clarify the problem.
Thanks,
Cynthia
 
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Angelique
on
July 21, 2010, 8:22 am
said:
Thanks Ian! I am definitely looking forward to working with all of you!!
 
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Ian Baugh
on
July 21, 2010, 8:07 am
said:
Welcome Angelique!
 
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