Darlene Hildebrandt was running a very successful Edmonton (Canada) studio with her first husband when we first met in 2000. She'd come from nowhere to become one of our best clients in spectacular fashion - spectacular because it happened so quickly! Often we find new clients "convert" their business to Queensberry quite slowly. In many cases they have contracts with their customers to deliver a Brand X album, and feel obligated to do so. But having made the emotional commitment to move on, Darlene wasn't prepared to be that passive. Every single one of her upcoming wedding clients upgraded to Queensberry and paid more money for it. In this brief interview Darlene explains HOW and WHY she did it, and how you can too. Darlene eventually became a Queensberry representative, and continued to be so for almost a decade. That has given her enormous experience of the challenges faced by studios, and makes this interview even more worth the listen. Click here to listen to our interview with Darlene. Cheers, Nigel.