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We owe a big thank you to all the people who completed our survey recently. We had a great response, and we thought you'd like to know the outcome.
There were two major surprises, as you'll see.
1. We listed all the vendors whose resources we distribute, and asked you to tell us which companies you use. People named an average of two companies each, and some people named several.
2. Over a third named Queensberry as one of their suppliers, but the first big surprise was that 40% of respondents wrote in the name of a company whose resources we don't offer. In fact we discovered that PJ is used to design albums from well over 100 album vendors worldwide!
3. That certainly explains the second big surprise, which is that 30% of users "always" use Remix DIY, and another third use it at least occasionally.
4. The most popular album type is digital (flushmount), followed by matted albums and also quite a lot of press books.
5. Almost all Queensberry clients use our Send Order (FTP) upload feature - no surprise there. Non-QBY clients almost all export their page layouts and upload using the supplier's software or web page.
6. A third use PJ to organise/sort images, at least in part. That was gratifying, as we're proud of the functionality, but clearly we need to promote it more.
7. Most people rate free design of matted albums as "very important", but high-res export of page layouts is the most important feature we asked about.
8. Over 50% of users said our proof sheet and slideshow functions are "very important".
One of the findings presents us a problem. Many users would value the ability to design album covers in Photojunction…but can't because the resources don't allow it. Unfortunately cover design is a far more difficult challenge to implement than even matted album pages, especially for so many vendors!
The truth, surprises aside, is that the survey confirms, except for Queensberry clients, that Photojunction is used mainly to design and export page layouts.
As we said, the purpose of the survey was to guide us in determining future development of the software. We'll keep you posted!
Thanks again.
Cheers, Ian
Important heads-up: streamlining supplier resources | The Junction
on
February 21, 2011, 8:59 am
said:
[...] The purpose of our recent survey was to get a better picture of how you’re using the software, and the features most important [...]
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Supplier resource changes | The Junction
on
June 8, 2011, 7:56 am
said:
[...] first is a survey we did in January to see what users do with Photojunction, which functions they value [...]
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