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A while back, in a post about the problem reporter, Ian listed all the possible issues that might pop up in the problem reporter. Beyond alignment, the most common issue seems to be problems with images. The problem most users encounter is missing high res files. The next two are missing low res files, and HR and LR files that do not match. Both the last two problems have the same solution, which I'll talk about here. The Low Res files that Photojunction is referring to are the Low Res Proxies that are created when you import your images into your event. These files are what allow you to layout your album and export proof layouts so quickly. Rather than working with your original (possibly up to 20MB) files, the low res proxies are nice tiny screen size images. But if you modify the original image outside Photojunction after the proxy is created, your Layout Window won't reflect these changes, and neither will your exports. To fix these issues, you'll need to rebuild your Low Res Proxy collection. If you aren't done building the album, the best bet is to do this for all images. If you're finished, you can shorten the process a bit by only rebuilding the Images Used Collection. In your Event Window, choose the Images Used collection (assuming you've finished the design). Select all the images in the collection, right-click (Ctrl-click on a Mac), then choose Reimport from Original. Run the problem reporter again and those warnings should have disappeared. Angelique PS If you have your High Res Images properly linked, and this process does not resolve your issue, shoot us an email at info@photojunction.com.
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Scott
on
March 6, 2012, 1:31 am
said:
I have this issue, but i haven't touched or moved my images at all.  This error is there from the start.  I try to reimport from original but its still there.  HELP!
 
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