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I use the Browse Tab of the PJ Welcome screen a lot, but if you're sending orders to Queensberry the Uploads screen is also important, particularly if there happens to be a problem with your order.
The screen has lots of information, so when the list of uploads gets busy you can sort (by any column), search, or filter based on status or upload date.
The buttons are really important, and they change depending on the status of the upload.
UPLOAD or RESUME - If the upload was interrupted or paused you'll see this. Mind you, when you booted PJ a popup would have reminded you had incomplete uploads) Click the button to resume. (If you saved the order to disk instead of uploading, this button will say BROWSE.)
DELETE will remove the order from your list. I HIGHLY recommend against this. I mean, you could ... like a year later ... after the album has definitely been received and is perfect etc. But before that moment DON'T TOUCH!
Here's why.
Let's suppose you get a message from Queensberry saying there's a problem with the files we received from you. We might need to ask you to do one of two things.
RE-UPLOAD - Hit this if we need a FULL or PARTIAL re-upload of the order bundle, but without you changing anything.
MORE / UPLOAD ADDITIONAL FILES probably gets the most exercise. This button is where you go if we've discovered a problem with an image or layout, and we need a replacement. But that's another post.
Cheers, Angelique
Email: info@queensberry.com
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