My recent email suggested that if you can't name five things that differentiate you there is probably only one - price! Not a good look. Among the responses was this one: I'm so sick of working harder and not smarter with the middle to lower end. I want to start all over again and aim at the high end of the market with the best products and service. I have never done an album before. I made the decision to specialise in babies, children and family portraiture. I can visualise beautiful portrait albums sitting on my coffee table in the studio, but I don’t know where to start. Albums are not the To View More >>

I recently held a small workshop in the UK at the studio of Zoe Richards just out of Liverpool. It was intimate (there were only nine of us). We discussed album design and particularly spoke about the Musée. One of the ideas of that album is to create a feeling of intimacy. The resounding lesson from our discussion was about that and simplicity. Too often people cram images into albums to the point where there is no room to rest your eyes. The Musée design uses space to reinforce the luxury and quality feel of the product. There is something exciting about an intimate moment in a cupboard but To View More >>

Think of the best stuff you ever had. The best meal, the best coffee, the coolest shoes, the wittiest tee-shirt ... a fantastic book store, those amazing heirloom tomatoes. The people who provide you with amazing stuff are obsessive. Yes, they want to sell you something, but it's their obsession that drives them and makes them outstanding. There's a lot of obsessiveness in a beautiful album too, from the photography and design to the printing and binding. Every now and then we remind the obsessive people who work at Queensberry that our business is "not about the albums". Sometimes we remind photographers To View More >>

Who do we hope will read our Bride Book? Your clients! Our Bride Book is designed to drive business your way and add value to your photography. We currently include two books with every album we sell. Here’s how we suggest you use them. Don’t give them to the bride and groom Yes, we include books with each album, but they’re not for that happy couple ... they’ve already purchased. Take them out of the box and use them to book more weddings and more albums. When they book with you, give couples a copy to take home They’ll have something beautiful to confirm the value of Queensberry albums, To View More >>

New Research indicates that older people are indeed wise, both in knowing how to deal with conflicts between people and in accepting life’s uncertainties. This is called social wisdom. - recognising that values differ among people, - accepting that uncertainties are in fact a certainty, - accepting that things change over time, - and acknowledging others’ points of view. This is different to knowing stuff about technologies. As technology becomes the new playground the rules are the same but they execute differently. As photographers who ran successful businesses become last year's model To View More >>