I posted the other day about this being a great time to consider whether any of your business policies and touch points aggravate your customers, and if so fix them. I included a PS saying we know we’re not perfect, and "if you reckon this is the pot calling the kettle black, please leave a comment or email us". I was glad I did because Mark went to some trouble to leave a lengthy comment detailing his frustration with us. My point here is not so much to talk about his particular issues (we've been in touch, of course, and we  pretty much have to take what he says on the chin, and fix the To View More >>

The PJ support team is on the front line everyday. They know what's what, when and why, so we're giving them a weekly spot to comment on an issue they've been dealing with over the past week. I'd get it in the neck from them if I didn't kick off by reminding you that you can find answers to many of your PJ questions already online - so be sure to check out the Photojunction Website, Blog or Forum. We'll kick off by explaining how to register Photojunction on a second computer... Cheers, Nigel To View More >>

When you contact Photojunction support about a issue you're having, Ian C, Christine or myself  always aim to get back to you within one business day. But if you're after a quicker fix, we'd suggest you check out the wealth of information we've got online first. Here are the best places to find specific information about Photojunction: Photojunction Support Forums: http://photojunction.com/forums/ Photojunction Blog: http://photojunction.com/blog/ Photojunction Remix help resource guide: http://photojunction.com/blog/remix/ Photojunction Website: http://photojunction.com/ The quickest way to To View More >>

Remix Final 1.30 is the combination of six months hard work, four beta releases and invaluable feedback from our loyal community... It's the most comprehensive, intuitive and effective version of Photojunction Remix we’ ve ever released. We hope you’ ll think so too. But first up, here's a quick review of the major features first released in the beta releases since 1.25. Remix beta 1.26: A feature packed release which included text functionality , importing PSD ’ s as templates and images, and proof sheets . Remix beta 1.27: The game changer - new interface, managed workflow and built To View More >>

The industrious PJ developers have certainly been busy. They've just posted another new beta that builds on the last release, v1.26. Put them together and we have a transformation. Ever since we first released Remix we've been asked to simplify and streamline the workflow, and we believe we've done that here. As you can see from the screen shot, album set-up has been transformed - reduced to a single screen that can gather up all the information an album vendor needs to make your album (click on the images to see them full-size). This particular screen shot is to order a Queensberry, but the options To View More >>