Welcome to the second interview in our series featuring clients whose businesses are thriving despite the current economic climate. Click here to read the first interview with Christian Oth. In the same year they had their first child, Chris and Darcie Siiteri started their Austin (Texas) photography business, Innovative Photography. Fifteen years later they’re still at it and doing better than ever. I gave an initially nervous Darcie an early morning call to chat about how they approach their album sales, and what they do to ensure their clients have an amazing experience and to foster relationships To View More >>

I was talking to Stephen last night and he made a comment about how photographers will approach an album on the Queensberry stand at trade shows. He said that most often they will pick up the book and look at the last pages first. If what they see catches their interest they look more closely. I can think of several reasons for this behaviour. At trade shows there are many suppliers peddling their wares, It is important for photographers to be efficient in their research. The last image in an album is often a defining one and in some way summarises the quality, content and feeling of the album. To View More >>

Why not design your albums in Photoshop or InDesign? A lot of people do, and they're great applications – we depend on them both ourselves. A few thoughts … Adobe don't think designing your albums in Photoshop is a good idea. That's not what it's for. Adobe's page layout software is InDesign. So how much does InDesign know about wedding and portrait photographers, their workflow, their albums and their suppliers? InDesign doesn't know what DPI your lab needs, or what file type, or what size the printed layouts should be, or about bleed and trim requirements, or what colour management processes To View More >>

The purpose of our recent survey was to get a better picture of how you're using the software, and the features most important to you. It turns out you use Photojunction to design albums for almost a hundred album suppliers that we don't even offer resources for - no wonder a third of you "always" use Remix DIY! It's also clear that unless you're one of Queensberry's clients you're most likely using PJ primarily to design and export page layouts. That's not so surprising. Getting past "page design" requires a lot of input from vendors, and unfortunately they're much less engaged with PJ than their To View More >>

More from Mark Miller: Press books - I agree with everything you say. At Focus I had a great conversation with Danny who suggested that 'everyone' did digital, ie it was commonplace with suppliers but that Duos were the really unique albums. I agree. Aren't QBY digital albums really just a fancier, more expensive press-book? Again, that's not meant to be insulting, I'm just trying to add to the conversation. FWIW, I've stopped offering digital albums (other than mini copies) and will move to a Duo only offering for next season. No offence taken. I love our digital albums, and so do many of our To View More >>