Doing their Chicken Little impression, the media say the sky is falling. Some of our clients are worried, but personally I wonder. Here's why. First, Heather and I have been through it before (no, not the great depression! that was our parents and grandparents)... 1. The 1984 New Zealand currency crisis (that might mean nothing to you, but our country almost went broke). 2. The 1987 share market crash. 3. The 1997 Asian financial crisis. 4. The 2001 Tech meltdown. Sure, they probably weren't as bad, but we survived them all. In fact in each of those years except 1984 our sales increased. And To View More >>

Three things I try not to do: write about our competitors, jump to their defence, and risk offending people who could be our customers; but today I’m going to do all three. I want to write about the huge outpouring against Smugmug over their price increase – and suggest a few things you should think about before you jump ship, if you’re with them. I must admit I find these outbursts upsetting, no matter the justification. When I started to use the Net back in the 90s, it was all about support, helping each other and respect. In the world I want to live in, you respect the businesses that To View More >>

A huge crowd turned up last week to the first of our two-part webinar series focused on the most critical issue facing professional photographers: how to survive and thrive in today's demanding market. But plenty more people missed it and asked us to post a recording online. So here's part one: How to sell albums (and why) Or click here to watch it full screen on our vimeo channel. Ian (Director and co-founder), Stephen Baugh (Managing Director) and Jo Newman (UK Account Manager) answer some important questions... What can my competitors teach me? How should I choose my sample albums? To View More >>

Four years in, and Suzanne Black could teach a lot of people a lot of things…especially about marketing and surviving when times get tough. I had a chat with her about what she thinks are the keys to success, how she turns 90% of her enquiries into bookings and why albums are so important to her business. Positivity is contagious. Suzanne is feeling positive right now. I haven't heard that response to a question about the state of the economy in a long time, but after chatting I've decided describing her as "positive" is an understatement... She says, “In the current climate I think it's more To View More >>

Picture this! Some magic lighting, a beautiful bride and a handsome groom, standing staring emotionlessly at a camera. In ten years time what does this picture say about the happily in love couple on the happiest day of their lives? Actually what it says about them now is that they appreciate a current and popular expression of fashionable imagery. It isn't possible for them to say that they didn't know it was happening. Because something is fashionable doesn't make it good, or that it suits the outcome. We go out of our way to keep up with current trends, sometimes losing sight of what we are To View More >>