We're describing the perfect way to send us your print-and-bind order... After exporting your files you definitely shouldn't jump straight to LabFTP and send us the files - we wouldn't know what to do with them! Instead, always use the Remix Order Wizard. (You'll find it under the Album menu). Remix will validate your order and create an order "bundle" that contains everything we'll need to process your order - provided you follow these instructions: 1. Run your order through the Send Order Wizard. You'll find a tutorial here. The Wizard will ask what service you want (eg Print & Assemble) To View More >>

We owe a big thank you to all the people who completed our survey recently. We had a great response, and we thought you'd like to know the outcome. There were two major surprises, as you'll see. 1. We listed all the vendors whose resources we distribute, and asked you to tell us which companies you use. People named an average of two companies each, and some people named several. 2. Over a third named Queensberry as one of their suppliers, but the first big surprise was that 40% of respondents wrote in the name of a company whose resources we don't offer. In fact we discovered that PJ is used To View More >>

As promised in our recent post about the Photojunction Welcome screen, I wanted to take some extra time to go over the Browse tab with some suggestions to maybe make your workflow smoother. The first column is your Client column. This seems fairly self-explanatory right? In column 2 your clients could have multiple Events. For example, an engagement shoot, wedding, day-after session, maternity shoot, newborn shoot, and then family shoot. Wouldn't it be wonderful if every client were booking that many shoots? Each event can then have multiple Products (column 3). For a wedding, you might create To View More >>

Let's wrap up this Problem reporter series and stop ignoring the elephant in the room… Who needs a problem reporter anyway? After all, as we confirmed at the webinar it drives some people nuts. Well I'm glad you asked! I should start by saying it's not an unusual concept. Try googling "pre-flight", for example, and check out the Wikipedia and Adobe listings in particular. What the pre-flight process does in the printing industry is ensure that digital files sent for printing are all present, valid, correctly formatted, and of the desired type. Why? Because, if they're not, the job can't be done. To View More >>

If you haven't been to the Photojunction website or blog lately, you won't recognise them. What's going on? Well, the old PJ site had to go, for several reasons. • Danny was embarrassed by it (me too). • PJ has changed so fast that a lot of the support info was out of date. • There's a bit of misinformation out there (I'll get to that). • And it's high time we came out of the closet… So here's the story: In case you don't know, Photojunction is a Queensberry project. It dates back ten years to when we first realised that any album supplier without a software solution was history (we To View More >>