I got a few pats on the back for my "check your files" post. Chris Meiklejohn, our lab manager, liked it so much that she wanted a sequel. In fact she wrote one! The funny thing was my team mates had already got me one started on a follow-up, and the things on Chris' list were pretty much the same as ours. So, drum roll… (If you like this, I wrote it. Otherwise, it's Chris!) 8 ways to better print files Would you love to have your albums arrive on your doorstep faster, hassle-free, and beautifully printed? You put a lot of work into them, so they might as well be perfect. We definitely want To View More >>

Ideally I like to see the Problem Reporter empty every time I finish a design, but it isn't always, and you're probably the same. By default, any errors you can't ignore are listed first in the Reporter - the ones with the little red and white "X" against them. We can't make your album until they're corrected, so PJ won't let you send your order until they are. The items with the little yellow warning triangle you can ignore if you like. They're sorted into spacing issues, then sizing issues, and lastly alignment issues. Obviously, you want to take care of your red issues first. Complete your To View More >>

So despite your best efforts checking your files, Queensberry discovers a funky image or layout in your album, and we need a replacement. It happens. Here's what to do if we need a new layout (rather than an image). 1. Your album will be locked, so first you need to duplicate it. 2. Now you can open the unlocked duplicate, fix that funky layout and create a new export for the fixed layout. 3. Now go to the UPLOADS Tab and select the original order ('cos you're going to send a replacement file for the original order, not send a new order and upload everything again). 4. Click the MORE button and To View More >>

I use the Browse Tab of the PJ Welcome screen a lot, but if you're sending orders to Queensberry the Uploads screen is also important, particularly if there happens to be a problem with your order. The screen has lots of information, so when the list of uploads gets busy you can sort (by any column), search, or filter based on status or upload date. The buttons are really important, and they change depending on the status of the upload. UPLOAD or RESUME - If the upload was interrupted or paused you'll see this. Mind you, when you booted PJ a popup would have reminded you had incomplete uploads) To View More >>

We've all had that crushing feeling when clients want to change the PERFECT album. Your original design destroyed. Heartbreak. Easy way around this is to duplicate the album before making changes. That way you don't lose your masterpiece, and it's still there if the clients change their mind after seeing what they've done! To duplicate the design, simply click the X2 button in the Product Column of the Project Browser. Three more great uses for duplicating albums: - You placed an order, but there was a problem with your files... so you need to fix a layout and create a new export. You'll need To View More >>