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SEARCH RESULTS FOR: Order Issues

Can Crash crash the royal wedding? Professional Photographer (UK)'s March issue features "the holy trinity of international wedding photographers", Crash Taylor, Jasmine Star and Yervant, in a competitive pitch for the royal gig. An interesting range of approaches between the three, but we're human and Crash had us at Queensberry: "Albums would be handcrafted in New Zealand by Queensberry, which is the Tiffany of wedding albums worldwide." I like how Crash stresses the significance of the event … the latest installment in the continuing story of the House of Windsor. It's not just about love To View More >>

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A while back, in a post about the problem reporter, Ian listed all the possible issues that might pop up in the problem reporter. Beyond alignment, the most common issue seems to be problems with images. The problem most users encounter is missing high res files. The next two are missing low res files, and HR and LR files that do not match. Both the last two problems have the same solution, which I'll talk about here. The Low Res files that Photojunction is referring to are the Low Res Proxies that are created when you import your images into your event. These files are what allow you to layout To View More >>

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If you've been wrestling with Photojunciton's Problem Reporter or you've been having some alignment issues, pop over the Photojunction blog and check out this post (including a video). The Problem Reporter and alignment Because it’s a hot topic, we chopped 15 minutes or so out of our recent Problem Reporter webinar where Danny and Ian talk specifically about alignment and spacing. Cheers, Nigel To View More >>

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Following the recent webinar covering the Problem Reporter, I decided to cover the problems that happen AFTER the Reporter. First you might encounter problems exporting. Once you get those resolved, you need to send your order. Should be easy enough, and usually it is, but sometimes you can have problems there too. Since we don't have 24 hour support coverage, we thought it might be helpful to post some tips on how to resolve some of those issues too. Now when you go to send your order at 5AM, you might be able to help yourself before you even need us to help you! Problem #1: Photojunction Crashes To View More >>

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We just had a webinar covering the Problem Reporter. Hopefully it helped clarify some questions you all had.I'm going to talk about problems that can occur after this step. There are two ways to export your printable files from Photojunction. You can do it through Photojunction Direct (if you just need JPGs) or you can use Photoshop (required if you need layered PSDs). If you choose to use Photoshop, the process is no longer completely controlled by Photojunction and this means that, unfortunately, we can't control everything that happens. Last year Danny posted some tips to avoid these problems To View More >>

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