Huge thanks to all for sending your orders in ahead of the deadline. In contrast to earlier years we had the surge processed and into our systems within a day or two, and despite another significant increase in volume, we're better placed than last year to handle it. Talking to people since it's apparent that at least some of you have held back orders because you know you've "missed the deadline." Well - early Christmas present - we can cope with more! Don't forget we're back a week earlier this year as well. If you get in quickly by confirming orders that are still in the system, or sending in To View More >>

Food for thought... Photographers do a huge amount more now than they used to in the old days - and it's questionable whether they get paid for it. They used to "send their work to the lab", now they ARE the lab. Colour management and colour correction used to be the lab's problem, now they're the photographer's. My thought for the day – you can't afford cheap printing for two reasons: - YOU do all the work - that's why it's cheap. - BECAUSE you do all the work you can't do other, more profitable stuff (or just go home earlier in the evenings). Truth to tell, many photographers would also get To View More >>

If you want your order to sail smoothly through our ordering process, please make sure it's ready to go before you send it. Hopefully this post will give you some insight into why that's so important – why even minor changes to an order can cause a lot of work at our end. For example, suppose you request design or layout changes, or send us new versions of image files or album plans. First we have to call up your original order and work out exactly what you want done to it – not easy when we have hundreds of albums working their way through production at any one time. We may need to, for example: To View More >>

At the seminar I mentioned recently the presenter prefaced anything that might sound critical with, "I know this doesn't apply to you, but..." So, I know this doesn't apply to you, but... Tony Bramley had this to say about Johanne's last post: "There have always been crap photographers. Even in the days of film our old lab used to tell us of terrible exposures etc. "It's just there are more of them with digital cameras who think they can do a professional job in a very amateur way. If they don't know their trade and tools they are not professionals. As a printing company as well as an album To View More >>

"Previously we were offering albums we knew our competitors were also offering, but we’ve realised we can use the album to separate us from our competitors." That quote from Nigel's interview with the Youngrens reflects Queensberry's key message to photographers and it got me thinking... A while ago I posted about album companies in trouble – and not hitching your own wagon to dying stars. Today I'm suggesting you be wary of the latest and greatest too ;) In the US and UK markets of 2000, Queensberry albums were revolutionary because we hand-made every album to order. That meant photographers, To View More >>