A couple of weeks ago I posted about aggravating business policies and touch points, and asked readers to tell us about the things we do that's frustrating! We received three comments. One I've mentioned already, and the other two also raise important issues. Katherine (not her real name) emailed her account manager to say she doesn't like Photojunction. More important, she doesn't like feeling pressured by Queensberry into using it. She feels that if QBY were truly customer focused she wouldn't feel this pressure and could continue in the way that's suited her perfectly for the last seven years. To View More >>

Before they invented pixels much of the stuff that we do in post production happened to the image as it was taken. There used to be a vignette you could apply 'on camera', there were wonderful things that you could do using a softar filter. There also was attention to detail. Details of composition, lighting, expression and, dare I use the word, posing. We now shoot a ridiculous number of frames as we become more opportunist and somehow more reckless. Certainly from this reckless/prolific behavior we get some true gems, but we often create more work than is necessary. I just wanted to give a plug To View More >>

"Previously we were offering albums we knew our competitors were also offering, but we’ve realised we can use the album to separate us from our competitors." That quote from Nigel's interview with the Youngrens reflects Queensberry's key message to photographers and it got me thinking... A while ago I posted about album companies in trouble – and not hitching your own wagon to dying stars. Today I'm suggesting you be wary of the latest and greatest too ;) In the US and UK markets of 2000, Queensberry albums were revolutionary because we hand-made every album to order. That meant photographers, To View More >>

You've probably got it that I'm a Seth Godin fanboy. Every day I get my daily dose of something to think about. Posting about the digital revolution in our industry reminded me of this quote. It's from a very long post about the music industry, but it'll bounce ideas round your head: "The new thing is never as good as the old thing, at least right now. "Soon, the new thing will be better than the old thing will be. But if you wait until then, it’s going to be too late.  Feel free to wax nostalgic about the old thing, but don’t fool yourself into believing it’s going to be here forever. To View More >>